Training plan
Course plan
First Aider – Healthcare Professional (16h)
11 — Course description
22.1 Training contents
Introduction
- Introduction to the training – CSA Z1210-17
L.1 Principles of workplace first aid
- L.1.1 Roles and responsibilities of a workplace first aider
- L.1.2 Medication administration
- L.1.3 Workplace first aid equipment and kit
- L.1.4 Principles of effective communication
- L.1.5 Safety and personal protection of the first aider
- L.1.6 Occupational Health and Safety (OHS)
- Infection prevention
L.2 Management of injured/ill workers
- L.2.1 Scene management
- L.2.2 Primary assessment
- L.2.3 Secondary assessment
- L.2.4 Ongoing assessments
L.3 Airway management
- L.3.1 Basic airway management
- L.3.2 Advanced airway management
L.4 Breathing management
- L.4.1 Respiratory system
- L.4.2 Management of respiratory emergencies
L.5 Circulation management
- L.5.1 Circulatory system
- L.5.2 Management of cardiovascular emergencies
- L.5.3 Nervous system
- L.5.4 Shock management
- L.5.5 Cardiopulmonary resuscitation (CPR) — adult 1 and 2 rescuers, child, infant
- L.5.6 Automated external defibrillation (AED)
- Demonstrations and practice — adult, child, infant
- Airway clearance
- Life-threatening emergencies
L.6 Oxygen administration
- L.6.1 Preparing and administering oxygen
L.7 Injury management
- Preamble — trauma first aid
- L.7.1 Internal and external hemorrhage + Practice
- L.7.2 Ear, eye and nose injuries
- L.7.3 Burn management + Practice
- L.7.4 Musculoskeletal injury management + Practice
L.8 Medical emergencies
- L.8.1 Poison management
- L.8.2 Anaphylaxis + Allergic reactions + Demonstration
- L.8.3 Diabetes-related emergencies
- L.8.4 Epileptic seizures
- L.8.5 Stroke
- L.8.6 Mental health emergencies
- L.8.7 Obstetric emergencies
- L.8.8 Environmental illnesses or injuries
L.9 Transport management
- L.9.1 Transport
- L.9.2 Incidents with multiple injured/ill workers
L.10 Spinal and neurological emergencies management
- L.10.1 Spinal and neurological emergencies
L.11 CPR for infants and children
- L.11.1 CPR for infants and children
Conclusion
32.2 Training objectives
Objectives are classified into three learning levels: APT Skill · CONN Knowledge · SENS Awareness · N/A Not applicable
Introduction — CSA Z1210-17:
• Understand the fundamental principles of the CSA Z1210-17 standard
• Familiarization with the procedures and protocols of the standard
4L.1 Principles of workplace first aid
| Code | Objective | Level |
|---|---|---|
| L.1.1 Roles and responsibilities | ||
| L.1.1.1 | Definition of workplace first aid | CONN |
| L.1.1.2 | Role of the workplace first aider | CONN |
| L.1.1.3 | Federal/provincial/territorial legislation protecting first aiders | CONN |
| L.1.1.4 | Principle of consent | CONN |
| L.1.1.5 | Scope of practice appropriate to the level of training | CONN |
| L.1.2 Medication administration | ||
| L.1.2.1 | Procedures for assisting medication administration | SENS |
| L.1.2.2 | Legislative requirements related to assisting medication administration | SENS |
| L.1.3 First aid equipment and kit | ||
| L.1.3.1 | Legislative requirements related to the content of first aid kits | SENS |
| L.1.4 Effective communication | ||
| L.1.4.1 | Reporting to EMS and transfer principles | CONN |
| L.1.4.2 | Principles of effective communication with the injured/ill worker | CONN |
| L.1.4.3 | Barriers to effective communication | CONN |
| L.1.4.4 | Requirements for reporting and record-keeping | CONN |
| L.1.5 Safety and personal protection | ||
| L.1.5.1 | Workplace risks and hazards for the first aider | CONN |
| L.1.5.2 | Common routes of transmission of diseases and infections | CONN |
| L.1.5.3 | Types of personal protective equipment | CONN |
| L.1.5.4 | Appropriate use of personal protective equipment | APT |
| L.1.5.5 | Equipment cleaning/disinfection procedure | SENS |
| L.1.5.6 | Safe procedures for cleaning the work environment post-incident | SENS |
| L.1.5.7 | Safe procedures for disposing of sharp and contaminated objects | SENS |
| L.1.6 Occupational Health and Safety (OHS) | ||
| L.1.6.1 | Definition of a hazard | CONN |
| L.1.6.2 | Principles of hazard identification, risk assessment and control | SENS |
| L.1.6.3 | Safety data sheets (SDS) as a source of information | SENS |
| L.1.6.4 | Role of the first aider in the OHS management system | SENS |
| L.1.6.5 | Basic principles of OHS legislation | SENS |
5Infection prevention
• Learn the various functions of microbes and the differences between viruses and bacteria
• Learn to identify the different types of transmission and risk factors
• Learn the various actions that can prevent infections
• Know the different types of existing immunizations
• Learn the steps to follow in case of accidental contact with certain biological fluids
• Be able to apply preventive actions and intervene in case of accidental contact
6L.2 Management of injured/ill workers
| Code | Objective | Level |
|---|---|---|
| L.2.1 Scene management | ||
| L.2.1.1 | Scene assessment | CONN |
| L.2.1.2 | Collection of incident data | APT |
| L.2.2 Primary assessment | ||
| L.2.2.1 | Level of consciousness assessment | APT |
| L.2.2.2 | Airway assessment | APT |
| L.2.2.3 | Breathing assessment | APT |
| L.2.2.4 | Circulation assessment | APT |
| L.2.2.5 | Search for life-threatening injuries or conditions | APT |
| L.2.3 Secondary assessment | ||
| L.2.3.1 | Medical history | APT |
| L.2.3.2 | Vital signs | APT |
| L.2.3.3 | Head-to-toe assessment | APT |
| L.2.4 Ongoing assessments | ||
| L.2.4.1 | Ongoing assessment based on appearance and signs/symptoms | APT |
7L.3 Airway management
| Code | Objective | Level |
|---|---|---|
| L.3.1 Basic management | ||
| L.3.1.1 | Indications, contraindications and precautions related to airway interventions | CONN |
| L.3.1.2 | Procedures for opening, clearing and maintaining the airway | APT |
| L.3.1.3 | Positioning to maintain airway opening | APT |
| L.3.2 Advanced management | ||
| L.3.2.1 | Indications, contraindications and precautions related to maintenance devices | N/A |
| L.3.2.2 | Use of airway maintenance and opening devices | N/A |
8L.4 Breathing management
| Code | Objective | Level |
|---|---|---|
| L.4.1.1 | Function and important structures of the respiratory system | SENS |
| L.4.2.1 – COPD | Chronic obstructive pulmonary disease | SENS |
| L.4.2.1 – Asthma | Asthma | CONN |
| L.4.2.1 – Flail chest | Flail chest | CONN |
| L.4.2.1 – Chest injury | Sucking chest injury | CONN |
| L.4.2.1 – Penetrating injury | Penetrating chest injury | CONN |
| L.4.2.1 – Pneumothorax | Pneumothorax | CONN |
| L.4.2.1 – Airway obstruction | Airway obstruction | APT |
| L.4.2.2 | Approach, assessment and management of the injured/ill worker | APT |
9L.5 Circulation management
| Code | Objective | Level |
|---|---|---|
| L.5.1 Circulatory system | ||
| L.5.1.1 | Function and important structures of the circulatory system | CONN |
| L.5.2 Cardiovascular emergencies | ||
| L.5.2.1 – Arteriosclerosis | Arteriosclerosis | SENS |
| L.5.2.1 – Angina | Angina | CONN |
| L.5.2.1 – Myocardial infarction | Myocardial infarction (MI) – heart attack | CONN |
| L.5.2.2 | Approach, assessment and provision of first aid for cardiovascular emergencies | APT |
| L.5.3 Nervous system | ||
| L.5.3.1 | Function and important structures of the nervous system | SENS |
| L.5.4 Shock management | ||
| L.5.4.1 | Definition of shock | CONN |
| L.5.4.2 | Types of shock | SENS |
| L.5.4.3 | Signs and symptoms of shock | CONN |
| L.5.4.4 | Shock management | APT |
| L.5.5 Cardiopulmonary resuscitation (CPR) | ||
| L.5.5.1 | Indications for CPR | CONN |
| L.5.5.2 | 1-rescuer adult CPR | APT |
| L.5.5.3 | 2-rescuer adult CPR | APT |
| L.5.6 Automated external defibrillation (AED) | ||
| L.5.6.1 | Definition of defibrillation | CONN |
| L.5.6.2 | Indications for AED use in the workplace | CONN |
| L.5.6.3 | Inspection of the automated external defibrillator | SENS |
| L.5.6.4 | Workplace AED policies and procedures | SENS |
| L.5.6.5 | Application and use of the automated external defibrillator | APT |
10CPR — Complementary objectives (Introduction, Approach, Compressions, Ventilations, Defibrillation, Special cases, Airway clearance, Life-threatening emergencies)
• Understand the content and objectives of the training, the challenges of CPR and airway clearance
• Awareness of the importance of CPR, new guidelines, causes of cardiac arrest, angina, stroke
• Quickly recognize the type of victim to provide the best possible care
• Recognize hazards, intervene effectively, check level of consciousness and assist with medication
• Confirm breathing and carotid pulse; recognize cardiorespiratory arrest
• Learn proper chest compression techniques for adult, child and infant according to the latest national standards
• Learn proper ventilation techniques for all victims — mouth-to-mouth, pocket mask, face shield
• Learn safe use of the AED and its risks; particularities in infants
• Special cases: traumatic management, optional ventilations in cardiac arrest, legal responsibilities of the first responder
• Mobile app download to support practice sessions
• Complete demonstrations and practice — adult, child, 1-rescuer infant
• Airway clearance in adult, child, other morphologies and infant
• Life-threatening emergencies: angina/chest pain, stroke, opioid overdose
11L.6 Oxygen administration
| Code | Objective | Level |
|---|---|---|
| L.6.1.1 | Types of oxygen administration systems | N/A |
| L.6.1.2 | Indications for oxygen administration | N/A |
| L.6.1.3 | Safe handling of oxygen administration systems | N/A |
| L.6.1.4 | Oxygen administration with appropriate devices | N/A |
12L.7 Injury management
| Code | Objective | Level |
|---|---|---|
| L.7.1 Hemorrhages | ||
| L.7.1.1 | Recognition of minor and major external hemorrhages | CONN |
| L.7.1.2 | Control measures for minor and major external hemorrhages | APT |
| L.7.1.3 | Recognition of internal hemorrhages | CONN |
| L.7.1.4 – Amputations | Amputations | APT |
| L.7.1.4 – Contusions | Contusions | CONN |
| L.7.2 Ear, eye and nose injuries | ||
| L.7.2.1 | Signs and symptoms of ear, eye and nose injuries | CONN |
| L.7.2.2 | Management of ear, eye and nose injuries | APT |
| L.7.3 Burn management | ||
| L.7.3.1 | Types of burns | CONN |
| L.7.3.2 | Classification of burn injuries | CONN |
| L.7.3.3 | Signs and symptoms of burn injuries | CONN |
| L.7.3.4 | Management of burn injuries | APT |
| L.7.4 Musculoskeletal injuries | ||
| L.7.4.1 | Function and important structures of the musculoskeletal system | SENS |
| L.7.4.2 – Dislocations | Dislocations | APT |
| L.7.4.2 – Sprains | Sprains | APT |
| L.7.4.2 – Strains | Strains | APT |
| L.7.4.2 – Fractures | Open or closed fractures | APT |
| L.7.4.3 | Principles of immobilization | SENS |
13L.8 Medical emergencies
| Code | Objective | Level |
|---|---|---|
| L.8.1 Poison management | ||
| L.8.1.1 | Routes of poison entry into the body | CONN |
| L.8.1.2 | Poisoning management | CONN |
| L.8.2 Anaphylaxis | ||
| L.8.2.1 | Definition of anaphylaxis | CONN |
| L.8.2.2 | Signs and symptoms of anaphylaxis | CONN |
| L.8.2.3 | Management of anaphylactic emergencies | CONN |
| L.8.3 Diabetes-related emergencies | ||
| L.8.3.1 | Definition of diabetes | CONN |
| L.8.3.2 | Signs and symptoms of a diabetes-related emergency | CONN |
| L.8.3.3 | Management of diabetes-related emergencies | APT |
| L.8.4 Epileptic seizures | ||
| L.8.4.1 | Definition of seizure | CONN |
| L.8.4.2 | Types of seizures | SENS |
| L.8.4.3 | Signs and symptoms of a seizure | CONN |
| L.8.4.4 | Management of seizure-related emergencies | APT |
| L.8.5 Stroke | ||
| L.8.5.1 | Definition of stroke | CONN |
| L.8.5.2 | Types of stroke | SENS |
| L.8.5.3 | Signs and symptoms of a stroke | CONN |
| L.8.5.4 | Stroke management | APT |
| L.8.6 Mental health emergencies | ||
| L.8.6.1–3 | Mental health emergencies — recognition and management | SENS |
| L.8.6.4 | Work-related stress trauma and self-care | CONN |
| L.8.7 Obstetric emergencies | ||
| L.8.7.1–2 | Signs, symptoms and management of obstetric emergencies | N/A |
| L.8.8 Environmental illnesses or injuries | ||
| L.8.8.1 | Definition of environmental illnesses or injuries | CONN |
| L.8.8.2 | Signs and symptoms | CONN |
| L.8.8.3 – Hypothermia/hyperthermia | Hypothermia and hyperthermia | CONN |
| L.8.8.3 – Frostbite | Frostbite, sunburn, snow blindness, trench foot | SENS |
14L.9 Transport management / L.10 Spinal emergencies / L.11 CPR for infants and children
| Code | Objective | Level |
|---|---|---|
| L.9 Transport | ||
| L.9.1.1 | Transport of injured/ill workers | SENS |
| L.9.1.2 | Transport criteria | CONN |
| L.9.1.3 | Care during transport | SENS |
| L.9.2.1 | Triage and management in cases of multiple injured/ill workers | SENS |
| L.10 Spinal and neurological emergencies | ||
| L.10.1.1 | Indications for spine protection | CONN |
| L.10.1.2 – Head | Head injuries | CONN |
| L.10.1.2 – TBI | Traumatic brain injuries (TBI) including concussion | CONN |
| L.10.1.3 | Approach, assessment and management of the injured/ill worker | APT |
| L.10.1.4 | Signs and symptoms of a possible spinal injury | CONN |
| L.10.1.5 | Management of suspected spinal fractures | APT |
| L.11.1 CPR for infants and children | ||
| L.11.1.1 | 1-rescuer child CPR | APT |
| L.11.1.2 | 1-rescuer infant CPR | APT |
| L.11.1.3 | 2-rescuer child CPR | APT |
| L.11.1.4 | 2-rescuer infant CPR | APT |
15Conclusion
• Awareness of continuing education and the importance of refreshing skills
164 — Theoretical teaching, evaluations and practice
175 — Deadline management
186 — Students with a disability, learning disorder or mental disorder
FRSQC is committed to creating an inclusive learning environment. We encourage students with disabilities to inform us at the start of the training. Personalized accommodation measures can be put in place:
• Deadline extensions for tasks or evaluations
• Adapted teaching materials: large print, audio supports, digital versions with assistive technologies
• Assistance during practical sessions to ensure full and safe participation
All FRSQC staff receive training on best practices in inclusion and support for students with special needs.
197 — FRSQC evaluation
Confidential summative evaluations are conducted during training to measure pedagogical effectiveness. A confidential overall evaluation is also carried out at the conclusion of the training. Your comments can be sent to: [email protected]
208 — Certification
219 — Educational support
Direct support: Our team is available by email at [email protected] and via interactive chat on our website. Service hours: Monday to Friday, 8 a.m. to 4 p.m.
Additional resources: complete medical glossary, intervention protocols, unlimited access to educational content as long as your certification remains valid (except for quizzes).
• Weekly capsules on social media: practical advice adapted to the latest trends
• Community engagement: information exchange and mutual support within the learner community
2210 — Teaching materials
No mandatory materials, but the following resources are strongly recommended:
• FRSQC Mobile App: interactive guides, demonstration videos, simulations and quizzes — accessible at any time.
• Stable internet connection: essential to access all content.
• Online training platform: explanatory texts, graphics, interactive presentations, case studies and recent research.
2311 — Bibliography and appendices
Our online library offers a comprehensive selection of specialized references and publications, as well as a series of documents and case studies illustrating the practical applications of first aid techniques. Accessible at: frsqc.com/bibliographie/
Our programs are built in compliance with national guidelines for first aid and CPR, including the CSA Z1210-17 standard, regularly revised to adapt to advances in the field.
Time breakdown
- Théorie: 5.93h
- Évaluation: 3.07h
- Pratique: 7h